Country Vintage

We would ask our customers to take a few minutes to look at our terms and conditions Country-vintage.co.uk Terms of Business Please note that all orders placed are final and binding and cancellations of orders placed in error are not accepted. We try to use re-cyclable packing materials, and avoid plastic packaging, wherever possible, as this is very important to our customers. The satisfaction of our customers is of utmost importance to us, and we will use our best endeavours to achieve this aim. We would ask our customers to note the following terms: Definitions Goods means any item or items offered for sale on this website by the seller from time to time. The customer is the purchaser of items from the seller. Item Descriptions We would remind our customers that the items for sale on the Country-Vintage website are genuine vintage items, and as such may have some wear commensurate with their age. We take great care to give an accurate description of items and will always mention any major (and minor!) flaws. We confirm that all items offered for sale on this website are of a satisfactory quality and meet the descriptions described on this website. We would not offer an item for sale that we would not be happy to purchase ourselves. All the descriptions of items are offered in good faith and to the best our knowledge and ability. Contract for Sale No contract for sale of items shall exist until the customer has paid the purchase price of an item/items purchased and all additional/postage charges in full. Payment The prices quoted for items on this website are in Pounds Sterling and do not include postage and packaging/shipping charges. Our payment system is set up to take payment via Stripe. This is a very secure service and we have no knowledge of your payment method or details. We are unable to accept bank/wire transfers either from within the UK or outside the UK. Delivery Goods will be packed for shipment in a professional manner, and items will be scheduled for delivery once payment has been received, including postal and packaging charges. We try to keep packaging charges to a minimum but will ensure that all items are suitably packaged. We always use a trackable postage service that requires a signature on delivery, whether via Royal Mail or other courier, so your purchase is trackable while on its way to you. It is the customer's responsibility to ensure delivery will be accepted when attempted by the courier. We will ensure that your delivery is adequately insured for loss or damage, especially in the case of more expensive items, except for china and glass which cannot be covered in this way. However, we do take exceptional care when packing china and glass items. We will use our best endeavours to have your goods delivered as soon as possible, but will not be held responsible for delays caused by circumstances beyond our control, including postal disruption or in the case of sending items outside the UK by customs procedures/delays. Whilst we use best endeavours to keep to a delivery date, delivery time shall not be of the essence and we shall not be liable for any losses, damages, costs or expenses incurred by the buyer arising from a failure to keep to a delivery date. Items will be despatched to the buyer's address as given on the Stripe notification, unless a specific request is received from the customer so if you wish an item to be delivered to another address, for instance for a gift, please email us with a request. Returns As we offer genuine vintage items on this website we would ask our customers to be realistic about their expectations of vintage items and to please take note of the description of each (which will list any faults, if any) as we take the utmost care to give accurate descriptions of items for sale. You have 7 working days from the date of receipt of your item to cancel your order if an item has been grossly misrepresented and as such is returned to us, in which case your payment including shipping charges will be refunded. Privacy We will not share customer details with any other party under any circumstances. These terms and conditions shall be construed in accordance with English law. All photos and images on the Country Vintage website are the property of Country Vintage and are not to be used for any purpose by any other individual or company without prior permission. Thank you!